Remote Session Policy

I use Google Meet to offer remote counselling and psychotherapy. Google Meet offers end-to-end encryption, meaning that only you and I can see and hear what is being communicated.

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In order for the sessions to take place as effectively as possible, please read through the following guidance for online sessions:

• There will be a set day and time for your appointment, and the session time will begin at the designated appointment time and run for 50 minutes, even if you are late.

• I will send you a link to connect to the session ahead of time. Please ensure you have the link ready and, if necessary, the app downloaded before your session starts.

• Please ensure your camera is on and your audio is working correctly. I am unable to proceed with sessions if your camera is unavailable.

• Please turn off or silence your mobile phone. It may also help to turn off Alexa, Siri or other listening devices to ensure your privacy and minimise distractions.

• Ensure you are in a quiet and confidential space before joining your session. You as the client are responsible for ensuring confidentiality within your own space while having remote counselling and psychotherapy.

• Please do not record sessions. Permission may be granted if we discuss beforehand and each sign a consent form. I will not be recording sessions.

• If you would like to agree on a safe word, perhaps to indicate that you are unsafe or another person has entered the space, please let me know in our first session.

• In cases of emergency, where you are at serious or imminent risk, the appropriate agencies or services will be contacted.​

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Crisis services:

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Please note that I am unable to offer emergency or crisis services. In an emergency, or if you feel you cannot keep yourself safe, please contact your GP, your local police service, or your nearest A&E department.

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